Getting Your Store Connected to LoomR
Setting up LoomR with your online store is straightforward. You have several options depending on your platform and technical comfort level.
Method 1: Email Forwarding (Works With Any Platform)
The simplest way to connect LoomR is through email forwarding. Every time your store sends you an order confirmation email, forward it to your unique LoomR inbound address.
- ●Forward order notification emails to orders@inbound.loomr.ai.
- ●LoomR's AI reads the email and extracts the customer name, order details, and email address.
- ●You receive a WhatsApp prompt to record a personalized video.
Pro tip: Most email clients let you set up automatic forwarding rules. Create a filter that forwards all order emails directly to LoomR.
Method 2: Shopify Integration
If you run a Shopify store:
- ●Log in to your Shopify admin panel.
- ●Navigate to Settings > Notifications.
- ●Under Order notifications, add your LoomR inbound email address as an additional recipient.
- ●Save your changes.
Every new order will automatically trigger a LoomR video prompt.
Method 3: Zapier and API
Using Zapier:- ●Create a new Zap with your e-commerce platform as the trigger (e.g., "New Order in WooCommerce").
- ●Set the action to send an email to your LoomR inbound address with order details.
LoomR offers a webhook-based API for direct programmatic integration, giving you full control over when and how video prompts are triggered.
Troubleshooting
- ●Not receiving WhatsApp prompts? Make sure the phone number on your LoomR account matches the one registered with WhatsApp.
- ●Order details not parsing correctly? Check that the forwarded email contains the customer name and order information in the body.
- ●Duplicate prompts? Verify that you have not set up both manual and automatic forwarding.
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